Radianta Announces Beacon Retail

IRVINE, Calif., April 2, 2007 – Radianta – Radianta, Inc., an end-to-end application development and integration company, today announced the availability of the Beacon Retail™ application suite, a group of customer interaction, business intelligence and productivity applications for the retail vertical market.  The announcement was made in conjunction with Radianta’s appearance in the Technology Solutions Forum at the Cisco Partner Summit in Las Vegas, Nevada.

“Our company is committed to the development of value-added applications that drive improvements in enterprise productivity for the retail sector,” says Erick Lee, President and CEO of Radianta.  “Our key customers continue to ask for applications that leverage the investment they have made in their Cisco Unified Communications infrastructure, enabling them to interact more effectively with their customers while providing key performance metrics to enhance business intelligence.”

Beacon Retail combines important communication applications that simplify and enhance the way an enterprise interacts with its customers, supply chain and employees.   Built upon the powerful Cisco Unified Application Environment platform, Beacon Retail provides a robust set of communication tools that can be accessed by a variety of devices including wired and wireless phones and desktop interfaces.  Key applications include Customer Assistance Call Box, Customer Self-Service Portal and RetailMessage in-store Interactive Voice Response (IVR) and messaging solutions.

“Not only does Beacon Retail provide a set of powerful self-contained applications, the suite easily allows retail organizations to integrate these applications with their back-end workforce management, inventory and supply chain systems, says Lee.  For example, the time it takes for a customer service representative to respond to a call box request can be logged by the system and easily integrated with an existing workforce management application, providing insight into operational responsiveness.

Radianta solutions encompass a broad spectrum of business elements ranging from Enterprise Intelligence and Application Integration to Customer Relationship Management and Unified Communications applications.  Organizations taking advantage of Radianta products and solutions span many industry segments including Finance, Healthcare, Legal, Government and Education.

Says Lee, “Our announcement of Beacon Retail at the Cisco Partner Summit continues to highlight the host of applications now available for the enterprise, and demonstrates our continued commitment to our vision of unleashing the true potential of corporate productivity.”

About Radianta

Radianta, Inc. is an applications development and integration company. Headquartered in Irvine, California, Radianta is committed to providing its customers with business-driven solutions designed to increase revenues, streamline operations, lower costs and improve the productivity of their most valuable resources.

For more information about Radianta, please contact our corporate offices at 866.467.9695 or by email at marketrelations@radianta.com. You may also visit Radianta on the web at http://www.radianta.com.