IST Partners With Radianta To Increase Office Productivity In The Middle East

Riyadh, 16th April 2008 – IST announces today that it has joined forces with Radianta Inc; an end to end application developer, to increase office productivity in the Middle East with the introduction of Radianta’s Beacon Office application suite, designed specifically for Cisco Unified Communications environments.

Together, the organizations formed an exclusive partnership to distribute the application to the Middle East market. Using the local expertise of IST to adapt Beacon Office to the regions requirements, the symbiotic partnership provides mutual benefits.

Making the announcement, Dr Mahmoud Fahmy, IST’s Chief Executive Officer and Chairman, said that the company saw an increasing role for applications to increase the value of existing and new investments in office communication products. “Organizations are looking to increase the productivity of their workers and provide them with tools that will enhance their work environments,” Dr Fahmy said. ”We believe that Beacon Office will aid in streamlining work practices and activities, using technology to make communication simpler”.

The agreement is the culmination of recent negotiations and ensures that the entry of Radianta into the Middle East market will be successful for all parties, including customers. “We are very excited about the partnership that we have formed with IST”, said Erick Lee, Chief Executive Officer of Radianta. “The rapidly growing Middle East market has been compelling for us as we expand globally. We know that we have formed a strong alliance that will develop and nurture opportunities in this region”.

The partnership calls for IST and Radianta to continue the innovation of Beacon Office, collaborating to develop and integrate additional, regionally-specific applications within the suite. Says Lee, “Understanding local needs and delivering quality solutions is critical to our success. The strong partnership between our two companies will provide tremendous innovation in the Middle East.”

About IST
Integration, Services and Technologies (IST) is a leading system integrator of sophisticated communication technology for contact centers. IST implements and integrates innovative, world-class call center services that are emerging thanks to the convergence of voice, video and data media. By providing innovative solutions and services, IST clears the way so that its customers can achieve their business goals.

IST is one of the first Cisco Advanced Technology Partners (ATP) for next-generation contact centers in the Middle East. It has established local branches in Saudi Arabia, Egypt and the United Arab Emirates. IST’s highly qualified technical team has successfully implemented and supported more than 10,000 contact center agents and automated voice response systems in more than 15 countries.

For more information contact:

Therese Hearne, Marketing Director, IST International Group
Phone: +202 266 9200
Email: info@istnetworks.com
Web: www.istnetworks.com

About Radianta

Radianta, Inc. is an applications development and integration company. Headquartered in Irvine, California, Radianta is committed to providing its customers with business-driven solutions designed to increase revenues, streamline operations, lower costs and improve the productivity of their most valuable resources.

For more information contact:

Adam Chaney, Vice President of Product Management, Radianta
Phone: +1 866 467 9695
Email: info@radianta.com
Web: www.radianta.com